Hybrid Senior Litigation Claims Specialist

Zurich North America; Addison (TX); Hybrid; USD 60,000 - 98,000; Full time

Job summary

Zurich North America is seeking an experienced Litigation Claims Specialist for its Commercial General Liability team. This hybrid role supports flexible in-office attendance across multiple US offices, including Addison, TX.

You will manage multi-party CGL claims with moderate to high exposure, following best practices to deliver timely, high-quality claims handling and a customer-focused experience. The position requires a Bachelor’s Degree with 3+ years in Claims or Insurance, adjuster

Qualifications

• Bachelor’s degree or higher plus 3+ years in Claims or Insurance related work.
• Active adjuster license(s) required.
• Experience with insurance regulations and products; proficient in MS Office.

Responsibilities

• Manage multi-party Commercial General Liability (CGL) claims with moderate to high exposure.
• Follow established practices to ensure efficient, high-quality claims handling.
• Provide customer-focused service and clear communication to stakeholders.

Skills

Verbal and written communication

Analytical thinking

Time management

Team collaboration

Negotiation skills

Stakeholder communication

Education

Bachelor’s Degree in Claims or Insurance

Zurich Claims Training Program

High School Diploma with 5+ years in Claims

Tools

Microsoft Office

Job description

Zurich North America is seeking an experienced Litigation Claims Specialist for its Commercial General Liability team. This hybrid role supports flexible in-office attendance across multiple US offices, including Addison, TX.

You will manage multi-party CGL claims with moderate to high exposure, following best practices to deliver timely, high-quality claims handling and a customer-focused experience. The position requires a Bachelor’s Degree with 3+ years in Claims or Insurance, adjuster