Hybrid Associate Portfolio Executive — Relationship Growth

C.H. Robinson Worldwide; Phoenix (AZ); Hybrid; USD 26,491 - 52,996; Full time

Benefits offered by this job

Flexible Time Off

401(k) with company matching

Health insurance options

Paid parental leave

Job summary

A global logistics company is seeking an Associate Portfolio Executive to drive customer engagement and manage relationships through an accelerated training program. The role involves re-engaging dormant accounts and building a customer portfolio, supported by robust technology and a collaborative culture. Ideal candidates should possess a High School Diploma, with previous customer engagement experience valued. This position offers a dynamic work-life balance and a competitive compensation package.

Qualifications

• Minimum 6 months Customer Engagement Experience internal or external.
• Ability to travel up to 10%.
• Proficient in technology applications related to customer service.

Responsibilities

• Drive conversion of sales leads into active customers.
• Proactively engage with customers to understand their needs.
• Identify automation opportunities to streamline processes.
• Reconnect with dormant customers to stimulate demand.

Skills

Customer Engagement

Problem-solving

Negotiation skills

Attention to detail

Collaboration

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Tools

Microsoft Office Suite

Navisphere 2.0

Job description

A global logistics company is seeking an Associate Portfolio Executive to drive customer engagement and manage relationships through an accelerated training program. The role involves re-engaging dormant accounts and building a customer portfolio, supported by robust technology and a collaborative culture. Ideal candidates should possess a High School Diploma, with previous customer engagement experience valued. This position offers a dynamic work-life balance and a competitive compensation package.