Hybrid Annuity Processing Specialist

AAA Life Insurance Company; Livonia (MI); Hybrid; USD 41,000 - 64,000; Full time

Job summary

AAA Life Insurance Company in Livonia, MI is seeking an Annuity Processing Specialist. You will process annuity applications, ensure accuracy, and support related policy servicing with agents and customers.

The role focuses on timely case handling, data entry, and adherence to underwriting guidelines while maintaining high service levels in a hybrid work environment. Experience in admin or operations and strong communication are valued to help minimize turnaround times and maximize customer

Qualifications

• High School Diploma or equivalent; some college preferred.
• 1+ years in a process-driven, customer-service or administrative role.
• Proficient with Microsoft Office and online data entry.
• Ability to handle multiple priorities with accuracy.
• Strong written and verbal communication skills.

Responsibilities

• Process annuity applications and verify documentation for completeness.
• Enter data, track cases, and respond to inquiries from agents and customers.
• Coordinate activities to move cases to completion and support reinstatements or conversions.
• Collaborate with internal partners to address complex processing issues.

Skills

Microsoft Office

Data entry

Communication

Prioritization

Education

High School Diploma

Job description

AAA Life Insurance Company in Livonia, MI is seeking an Annuity Processing Specialist. You will process annuity applications, ensure accuracy, and support related policy servicing with agents and customers.

The role focuses on timely case handling, data entry, and adherence to underwriting guidelines while maintaining high service levels in a hybrid work environment. Experience in admin or operations and strong communication are valued to help minimize turnaround times and maximize customer