Hybrid AHA Flow Coordinator & Receptionist (Part-Time)

Medcan; United States; Remote; USD 23,000 - 31,000; Part time

Job summary

Medcan in Oakville is seeking an energetic AHA Flow Coordinator/Receptionist to support patient check‑in, welcome clients, and help maintain a smooth clinic flow for Year‑Round Case and Annual Health Assessments. Training will be completed onsite at the Oakville site.

You will coordinate with clinical teams, handle inquiries, payments and scheduling, and provide cross‑coverage across Reception, AHA Flow, YRC/Refine, and other clinic needs.

Qualifications

• 2 years of experience in healthcare industry, reception/front-desk, customer service, hospitality, or medical administration is an asset.
• Education in health or related discipline is an asset.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Intermediate MS Office skills.
• Exceptional customer service skills.
• Ability to multi-task.
• Ability to work well in a team environment.
• Liaison with all clinic departments
• Ability to reliably travel to the clinic during business hours.

Responsibilities

• Reception & Client Experience: client greeting and support, check-in/check-out, payments, appointment support, managing client inquiries and expectations, and communicating delays or changes
• Clinic Flow & Coordination: actively managing client flow, monitoring wait times and provider availability, coordinating across clinical teams, and adapting to delays, add-ons, accommodations, and other real‑time changes
• Operational & Cross-Functional Support: providing cross‑coverage across Reception, AHA Flow, YRC/Refine and other clinic needs, along with opening/closing, next‑day preparation, and general administrative and operational support

Skills

Customer service

Communication

MS Office

Organization

Multi-tasking

Teamwork

Hospitality

Education

Health discipline education

Job description

Medcan in Oakville is seeking an energetic AHA Flow Coordinator/Receptionist to support patient check‑in, welcome clients, and help maintain a smooth clinic flow for Year‑Round Case and Annual Health Assessments. Training will be completed onsite at the Oakville site.

You will coordinate with clinical teams, handle inquiries, payments and scheduling, and provide cross‑coverage across Reception, AHA Flow, YRC/Refine, and other clinic needs.