Hybrid Advertising Client Success Manager: Campaign Strategy

Capital City Press; New Orleans (LA); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short Term Disability (STD)

Long Term Disability (LTD)

Paternity Leave

PTO

401k retirement savings with company 1

Job summary

The Advocate is seeking a Client Success Manager in a hybrid role based in Baton Rouge or New Orleans, LA. You will support outside sales by managing enterprise advertising accounts, guiding campaigns from onboarding to execution, and delivering data-driven insights to improve ROI.

Ideal candidates have 2–3 years in sales support or digital marketing and strong MS Office, communication, and organizational skills to foster client retention and deliver strategic guidance.

Qualifications

• 2–3 years of sales support and/or digital marketing experience.
• Previous experience in a media company and/or marketing agency preferred.
• Considerable knowledge of math, computer, Microsoft Office Suite and basic office equipment.

Responsibilities

• Communicate daily with key advertising clients via email, phone and Teams.
• Manage enterprise level accounts as client-facing campaign strategist.
• Participate in digital reporting meetings with clients and account executives.
• Provide information and advice on advertising campaigns and options.
• Research client businesses to understand market trends for effective consulting.
• Coordinate onboarding of new customers to ensure campaigns are set up correctly.

Skills

Interpersonal skills

Communication

Presentation

Organizational skills

Time management

Self-motivation

Tools

Microsoft Office

Job description

The Advocate is seeking a Client Success Manager in a hybrid role based in Baton Rouge or New Orleans, LA. You will support outside sales by managing enterprise advertising accounts, guiding campaigns from onboarding to execution, and delivering data-driven insights to improve ROI.

Ideal candidates have 2–3 years in sales support or digital marketing and strong MS Office, communication, and organizational skills to foster client retention and deliver strategic guidance.