Senior Client Success Manager — Creative Campaigns (Hybrid)

Future; United States; Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Uncapped leave

Profit sharing bonus

Refer a friend rewards

Well-being support

Share purchase plan

Job summary

Future Creative seeks a Sr. Client Success Manager to drive campaigns from kickoff to wrap, coordinating cross-functionally using Asana. You will manage client communications, ensure on-time delivery, and oversee post-sale budgets to maintain profitability while delivering key performance insights.

You will work in a hybrid New York office, collaborating with Sales, Editorial, Design and AdOps teams to unlock new revenue opportunities. Bachelor's degree required, 5–6+ years' experience preferred.

Qualifications

• Bachelor's degree required.
• 5–6+ years in project management or post-sale account management.
• Proficiency using project management tools, specifically Asana.
• Experience executing post-sale digital campaigns across content, video and social.

Responsibilities

• Oversee campaign execution from kickoff to wrap, translating strategy into plans.
• Coordinate across Sales, Editorial, Design and AdOps using Asana.
• Manage client communication and ensure campaigns land on time and within scope.
• Oversee post-sale production budgets and deliver performance insights to clients.
• Identify additional revenue opportunities and promote cross-functional collaboration.

Skills

Asana proficiency

Post-sale project management

Client relationship management

Digital campaign execution

Ad operations knowledge

Education

Bachelor's degree

Tools

Asana

Job description

Future Creative seeks a Sr. Client Success Manager to drive campaigns from kickoff to wrap, coordinating cross-functionally using Asana. You will manage client communications, ensure on-time delivery, and oversee post-sale budgets to maintain profitability while delivering key performance insights.

You will work in a hybrid New York office, collaborating with Sales, Editorial, Design and AdOps teams to unlock new revenue opportunities. Bachelor's degree required, 5–6+ years' experience preferred.