Customer Success Manager — Digital Ads Strategy (Hybrid, DC)

Unearth Campaigns LLC; Sacramento (CA); Hybrid; USD 85,000 - 137,000; Full time

Benefits offered by this job

Employer-sponsored healthcare, dental, and vision plans

401k retirement plan with employer matching

Paid time off including your birthday and holidays

Cell phone reimbursement

$1,000 annual professional development budget

Job summary

Unearth Campaigns LLC is looking for a Customer Success Manager to enhance client engagement and drive the success of their digital advertising campaigns. This mid-level role involves building relationships, managing customer interactions, and contributing to team growth in a fast-paced environment. Enjoy a hybrid work model alongside a range of benefits including healthcare, professional development funding, and paid time off.

Qualifications

• 5-8 years of experience in customer success, account management, or digital advertising.
• Strong understanding of digital media buying and audience targeting.
• Experience using CRM tools.

Responsibilities

• Build trusted relationships and ensure customers achieve campaign goals.
• Manage inbound inquiries and track leads in the CRM.
• Maintain regular customer communication and identify upsell opportunities.

Skills

Communication

Organizational skills

Problem-solving

Digital media buying

Customer relationship management

Job description

Unearth Campaigns LLC is looking for a Customer Success Manager to enhance client engagement and drive the success of their digital advertising campaigns. This mid-level role involves building relationships, managing customer interactions, and contributing to team growth in a fast-paced environment. Enjoy a hybrid work model alongside a range of benefits including healthcare, professional development funding, and paid time off.