Hybrid Administrative Assistant for Agent Growth & Onboarding

HomeServices of America; Madison (WI); Hybrid; USD 22,000 - 39,000; Part time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking an experienced Administrative Assistant to provide essential support for agent growth initiatives and onboarding processes. This hybrid, 30-hours-per-week role offers flexible reporting to one of our Wisconsin offices, with responsibilities spanning leads management, reporting, and program support.

The ideal candidate will have 2+ years of administrative experience, strong MS Office skills (Outlook, Word, Excel, SharePoint), and excellent communication and

Qualifications

• High school diploma or equivalent; post secondary education preferred.
• Two plus years of related administrative experience.
• Strong computer skills with MS Office and SharePoint.
• Excellent oral and written communication; customer service focus.
• Ability to prioritize multiple tasks; detail-oriented; team player.

Responsibilities

• Provide administrative and clerical support including scheduling, responding to inquiries, data entry, maintaining and monitoring files, creating documents, and producing reports.
• Coordinate onboarding steps for agents, ensuring tasks are completed promptly.
• Maintain onboarding records and track status, outstanding items, completion, and handoff.
• Field web lead inquiries and direct them through the established process.
• Support agent development programs, including training schedules, communications, attendance tracking, and materials.
• Support the First Weber Referral Agent program, including communications, tracking, renewals, and follow-up.
• Assist Growth department and special projects; may back up other office staff.
• Perform additional responsibilities as requested.

Skills

Administrative experience

Communication skills

Customer service orientation

Detail oriented

Project management

Team player

Education

High school diploma or equivalent

Post secondary education preferred

Tools

Outlook

Word

Excel

SharePoint

Job description

HomeServices of America is seeking an experienced Administrative Assistant to provide essential support for agent growth initiatives and onboarding processes. This hybrid, 30-hours-per-week role offers flexible reporting to one of our Wisconsin offices, with responsibilities spanning leads management, reporting, and program support.

The ideal candidate will have 2+ years of administrative experience, strong MS Office skills (Outlook, Word, Excel, SharePoint), and excellent communication and