Hybrid Account Manager - Growth & Retention

Delta-Denta; Naperville (IL); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Tuition reimbursement

Hybrid work schedule

On-site fitness center

Volunteer time off

Company bonus program

Job summary

Delta Dental of Illinois is seeking a relationship-driven Account Manager to provide professional, knowledgeable service and retain an assigned book of business. This role involves heavy interaction with external clients daily and requires negotiating contracts and renewals to maintain profitability.

Ideal candidates have 3–5 years of experience in group accounts, possess an Illinois Insurance Producer’s license, and excel in analytics, organization, and communication.

Qualifications

• 3-5 years of experience implementing and servicing group accounts, preferably in the dental or medical benefits industry.
• Current Illinois Insurance Producer’s license, or the ability to obtain one within a defined period after hire.
• Strong analytical, organizational and negotiating skills; ability to promote and facilitate team effort.

Responsibilities

• Maximize retention of assigned accounts by using independent professional judgment to provide proactive service to groups.
• Effectively negotiate group contracts to ensure continued profitability.
• Meet or exceed annual cross-sell quota.
• Identify and maximize growth potential for group accounts.
• Consult with management on client servicing needs, concerns and development of action plans.
• Coordinate activities with Sales Executive and implementation team to ensure the smooth transition of new business.

Skills

Account management

Negotiation

Client servicing

Communication

Education

Illinois Insurance Producer’s license

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Delta Dental of Illinois is seeking a relationship-driven Account Manager to provide professional, knowledgeable service and retain an assigned book of business. This role involves heavy interaction with external clients daily and requires negotiating contracts and renewals to maintain profitability.

Ideal candidates have 3–5 years of experience in group accounts, possess an Illinois Insurance Producer’s license, and excel in analytics, organization, and communication.