Hybrid Account Manager - Client Success & Analytics

Driveline-Retail-Merchandisin; Goodlettsville (TN); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K program with Company match

Employee Assistance Program

And more!

Job summary

Driveline Retail Merchandising is seeking an Account Manager to deliver exceptional client service and manage multiple client programs. You will coordinate with Sales, Operations, and Client teams to ensure successful implementation, accurate reporting, and on-time deliverables across a portfolio of retailers.

The role emphasizes relationship building, data analysis, and proactive problem resolution to optimize pricing, service levels, and performance metrics in a hybrid office environment in

Qualifications

• Bachelor's Degree in Marketing, Management, or related field required.
• 1-2 years of retail merchandising and customer service experience preferred.
• Strong data interpretation and communication skills.

Responsibilities

• Provide customer service and professional account management to various clients and retailers.
• Maintain outstanding client satisfaction while meeting project goals and financial targets.
• Communicate program information between Client, Sales, Operations and internal teams.

Skills

Teamwork

Client satisfaction

Persuasion

Flexibility

Education

Bachelor's Degree in Marketing/Management

Job description

Driveline Retail Merchandising is seeking an Account Manager to deliver exceptional client service and manage multiple client programs. You will coordinate with Sales, Operations, and Client teams to ensure successful implementation, accurate reporting, and on-time deliverables across a portfolio of retailers.

The role emphasizes relationship building, data analysis, and proactive problem resolution to optimize pricing, service levels, and performance metrics in a hybrid office environment in