Hybrid Account Manager — Brand Activation & ROI Growth

adm Indicia; Austin (MN); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) match

Cell phone reimbursement

Generous PTO

Volunteer days

Professional development opportunities

Employee recognition programs

Job summary

adm Indicia is a next-generation brand activation agency delivering ROI-driven experiences for clients in the United States. The Account Manager will guide day-to-day management of client accounts, oversee project execution across print, POS, and promotional programs, and own inventory management to ensure on-time delivery.

You’ll work with clients, vendors, and internal teams to align programs with client goals and adm’s commercial objectives.

Qualifications

• 3+ years in client-facing account management handling print and/or POS programs.
• Proven experience managing supplier relationships including direct vendor communication and issue resolution.
• Strategic and analytical mindset with ability to assess the big picture and identify opportunities.
• Self-starter with resourceful, solution-oriented approach to problem solving.
• Strong project or order management skills with outstanding organization and multitasking.
• Demonstrated success in growing and maintaining accounts, driving revenue and margins.
• Ability to collaborate cross-functionally with client marketing teams, internal supply chain groups, and global stakeholders.
• Excellent written and verbal communication with a confident client-facing presence.
• Detail-oriented with strong Microsoft Excel, Word, PowerPoint proficiency.

Responsibilities

• Serve as the primary point of contact for client-related matters, building trusted partnerships.
• Develop strategies and solutions to drive client growth and profitability while managing costs.
• Oversee end-to-end sale process from briefs and quotes to production and delivery.
• Create and manage project plans, timelines, and budgets, allocating resources and mitigating risks.
• Maintain proactive client communication and address concerns within SLAs.
• Collaborate with internal teams and external partners to meet deadlines.
• Support sustainability objectives by delivering projects aligned with environmental metrics.

Skills

Client-facing account management

Supplier management

Project coordination

Analytical mindset

Excellent communication

Microsoft Office (Excel, Word, PPT)

Travel to client sites

Tools

Microsoft Office

Job description

adm Indicia is a next-generation brand activation agency delivering ROI-driven experiences for clients in the United States. The Account Manager will guide day-to-day management of client accounts, oversee project execution across print, POS, and promotional programs, and own inventory management to ensure on-time delivery.

You’ll work with clients, vendors, and internal teams to align programs with client goals and adm’s commercial objectives.