Hybrid Account Care Specialist Financial Services

Aumni; Tempe (AZ); Híbrido; USD 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Descripción de la vacante

JPMorganChase is seeking a Specialist I in Account Service to be the first point of contact for clients, delivering exceptional customer service for a range of financial products. You will handle inbound calls, build strong relationships, and offer innovative solutions in a fast-paced call center environment.

You will work within a defined framework, perform routine tasks, and escalate non-standard issues to a supervisor. A high school diploma or GED is required.

Formación

• High school diploma or GED required.
• Experience in phone or in-person customer service.
• Ability to multitask across computer systems while assisting customers.

Responsabilidades

• Manages a high volume of inbound calls (potentially over 100 daily).
• Provides comprehensive support for financial products.
• Interprets customer needs and delivers insights.
• Navigates multiple computer systems efficiently.
• Acts independently and with the team to meet goals.
• Follows regulatory practices and procedures.

Conocimientos

Communication skills

Phone support

Multitasking

Empathy

Regulatory compliance

Educación

High school diploma or GED

Descripción del empleo

JPMorganChase is seeking a Specialist I in Account Service to be the first point of contact for clients, delivering exceptional customer service for a range of financial products. You will handle inbound calls, build strong relationships, and offer innovative solutions in a fast-paced call center environment.

You will work within a defined framework, perform routine tasks, and escalate non-standard issues to a supervisor. A high school diploma or GED is required.