Hybrid 511 Operator: Traffic & Incident Info

Iteris; Oakland (CA); Hybrid; USD 33,000 - 47,000; Full time

Job summary

Iteris is seeking a 511 Operator to provide critical traveler information, supporting safe navigation during incidents and emergencies. The operator will monitor feeds, verify data, and publish updates through 511 channels, coordinating with partners and Express Lanes staff as needed.

The role requires strong communication, supervision experience, and ability to work rotating shifts in a hybrid teamwork environment. This position is essential personnel during events and emergencies.

Qualifications

• Clear and proper oral and written communication.
• Experience supervising others in high-stress work environments.
• Ability and willingness to work rotating shifts.

Responsibilities

• Monitor traveler information sources and feeds.
• Disseminate traveler information timely, accurately, and consistently.
• Verify accuracy of information before publishing to dissemination channels.

Skills

Communication

Team supervision

Microsoft Office

Shift flexibility

Education

High School Diploma or GED

Job description

Iteris is seeking a 511 Operator to provide critical traveler information, supporting safe navigation during incidents and emergencies. The operator will monitor feeds, verify data, and publish updates through 511 channels, coordinating with partners and Express Lanes staff as needed.

The role requires strong communication, supervision experience, and ability to work rotating shifts in a hybrid teamwork environment. This position is essential personnel during events and emergencies.