Freeways Control Room Operator - On-Call

Iteris, Inc.; Tampa (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Paid-time-off

Medical, dental, vision coverage

Life insurance

Medical reimbursement plans

Disability coverage

Education assistance

Job summary

Iteris, Inc. is seeking Freeways Operators in the Tampa, FL area to monitor freeway management systems and serve as the primary observers for detection and management of activities in the RTMC.

You will work with CCTV, SunGuide, and other ITS tools to manage incidents and congestion, coordinating with law enforcement and external agencies. The role requires strong communication skills, the ability to work on-call 24 hours/day, and familiarity with SunGuide software.

Qualifications

• High School Diploma preferred.
• Strong communication and interpersonal skills.
• Ability to work alternate work schedules and be on-call 24 hours/day.
• Ability to gain acceptable skill in the use of SunGuide software within allotted time.
• Ability to write reports clearly and concisely.

Responsibilities

• Monitor the status of freeways using CCTV cameras and other data sources to detect and respond to incidents and congestion.
• Enter events and congestion into SunGuide and disseminate information via ITS devices and FL511.
• Coordinate with Control Room staff, law enforcement, and external agencies during incidents.
• Dispatch RRSPs and log activities ensuring information quality.
• Perform daily ITS infrastructure checks (CCTV, DMS, MVDS, Video Wall) and report faults.
• Coordinate with maintenance staff as needed.
• Inform Emergency Services of incidents within RTMC coverage area.
• Provide location data to TIM coordinators for recurring/high-profile events.
• Perform daily checks for work zones via one.network and ensure updates to relevant systems.
• Follow FDOT District 7 policies and SOPs and adhere to timeliness requirements.

Skills

Interpersonal skills

Communication skills

On-call readiness

Education

High School Diploma

Tools

SunGuide software

Windows-based applications

Job description

Iteris, Inc. is seeking Freeways Operators in the Tampa, FL area to monitor freeway management systems and serve as the primary observers for detection and management of activities in the RTMC.

You will work with CCTV, SunGuide, and other ITS tools to manage incidents and congestion, coordinating with law enforcement and external agencies. The role requires strong communication skills, the ability to work on-call 24 hours/day, and familiarity with SunGuide software.