Hybrid 32-Hour Patient Scheduling Specialist

Gundersen Lutheran Admin Svcs; Onalaska (WI); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Job summary

Emplify Health is seeking a Scheduling Specialist to manage patient appointment scheduling with a strong focus on customer service and care. Team with providers and managers to support patients through their health journeys.

The role offers 32 hours per week, primarily on-site in Onalaska, WI, with hybrid options for eligible regions. Training may occur in La Crosse, WI, and domestic travel is not required.

Qualifications

• High School Diploma or equivalency.
• 1 year experience in an office setting requiring customer service responsibilities.
• Strong organization, phone etiquette, and customer service skills.
• Medical terminology and healthcare experience is a plus.
• Epic and healthcare systems experience desired.

Responsibilities

• Provide exceptional customer service while scheduling appointments.
• Partner with providers, medical staff and managers to support patients' health journeys.
• Schedule appointments and ensure efficient scheduling processes.

Skills

Customer service

Phone etiquette

Organization

Education

High School Diploma or equivalency

Tools

Epic

Job description

Emplify Health is seeking a Scheduling Specialist to manage patient appointment scheduling with a strong focus on customer service and care. Team with providers and managers to support patients through their health journeys.

The role offers 32 hours per week, primarily on-site in Onalaska, WI, with hybrid options for eligible regions. Training may occur in La Crosse, WI, and domestic travel is not required.