Patient Scheduling Specialist — Hybrid/32 hrs per week

Gundersen Health System; Onalaska (WI); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Tuition reimbursement

Job summary

Gundersen Health System is seeking a Scheduling Specialist for Emplify Health in Wisconsin. This 0.8 FTE (32 hours) role is on-site in Onalaska or La Crosse for training, with hybrid eligibility for WI/ MN/ IA residents.

Responsibilities include scheduling patient appointments and delivering compassionate customer service, partnering with providers and staff to ensure smooth patient journeys. High school diploma and healthcare experience preferred; Epic experience a plus.

Qualifications

• High School Diploma or equivalent required.
• Office setting with customer service experience preferred.
• Epic and healthcare systems experience is a plus.

Responsibilities

• Schedule patient appointments and provide excellent first/last impressions.
• Collaborate with providers, medical staff and managers to support patient health journeys.
• Deliver compassionate customer service to patients and families.

Skills

Customer service

Scheduling appointments

Office experience

Medical terminology

Education

High School Diploma or equivalent

Tools

Epic systems

Healthcare software

Job description

Gundersen Health System is seeking a Scheduling Specialist for Emplify Health in Wisconsin. This 0.8 FTE (32 hours) role is on-site in Onalaska or La Crosse for training, with hybrid eligibility for WI/ MN/ IA residents.

Responsibilities include scheduling patient appointments and delivering compassionate customer service, partnering with providers and staff to ensure smooth patient journeys. High school diploma and healthcare experience preferred; Epic experience a plus.