Scheduling Specialist (OB/Gyn)

Gundersen Lutheran Admin Svcs; Onalaska (WI); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Job summary

Emplify Health is seeking a Scheduling Specialist to manage patient appointment scheduling with a strong focus on customer service and care. Team with providers and managers to support patients through their health journeys.

The role offers 32 hours per week, primarily on-site in Onalaska, WI, with hybrid options for eligible regions. Training may occur in La Crosse, WI, and domestic travel is not required.

Qualifications

• High School Diploma or equivalency.
• 1 year experience in an office setting requiring customer service responsibilities.
• Strong organization, phone etiquette, and customer service skills.
• Medical terminology and healthcare experience is a plus.
• Epic and healthcare systems experience desired.

Responsibilities

• Provide exceptional customer service while scheduling appointments.
• Partner with providers, medical staff and managers to support patients' health journeys.
• Schedule appointments and ensure efficient scheduling processes.

Skills

Customer service

Phone etiquette

Organization

Education

High School Diploma or equivalency

Tools

Epic

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours

32

We're not just filling positions, we're building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

We are looking for an enthusiastic and detail-oriented individual to join our team as a Scheduling Specialist! You'll play a crucial role in ensuring efficient scheduling of appointments for our patients.

What's Available

• 32 hours weekly (0.8 FTE), Full-time
• Shift: Monday-Friday, between 8:00am-4:30 pm, rotating day off each week
• Location: On-site in Onalaska, WI or La Crosse, WI for training
• Remote/Hybrid eligible. Hybrid eligible for residents of WI, MN, and IA with willingness to participate for onsite meetings and training as needed.
• Department: OB/Gyn

What you will do

• Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.
• Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.
• Provide customer service to patients by helping schedule appointments

What you need

• High School Diploma or equivalency
• 1 year experience in an office setting requiring customer service responsibilities
• Strong organization, phone etiquette, and customer service skills
• Medical terminology and healthcare experience is a plus!
• Epic and healthcare systems experience desired

What you Get

• Starting pay of $17.93/hour + more for experience!
• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Career Growth/CDC - Growth opportunities and access to Emplify Health's Career Development Center to help you navigate your career

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer