Hyatt Place Future Talent

Hyatt Place; Fisher Park (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Hyatt Place Future Talent at our property focuses on delivering exceptional guest service and a welcoming, hospitable environment that reflects the Hyatt brand. You will assist with check-in/check-out, answer inquiries, and collaborate with hotel departments to ensure a seamless guest experience.

Ideal candidates bring strong communication and interpersonal skills, attention to detail, and the ability to work flexible hours, including weekends and holidays, to support guest needs and hotel

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills required.
• Ability to work flexible hours, including weekends and holidays.
• Strong attention to detail and organizational skills required.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Greet guests and assist with check-in and check-out procedures.
• Answer guest inquiries and provide information about hotel amenities and local attractions.
• Assist with room service and housekeeping requests.
• Handle guest complaints and resolve issues promptly and professionally.
• Collaborate with other hotel departments to ensure a seamless guest experience.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Stamina

Lifting up to 50 lbs

Education

High school diploma

Tools

Hotel reservation & management systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

About the Role:

As a Hyatt Place Future Talent, you will be an integral part of our team, contributing to the success of our hotel. You will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. Your main goal will be to create a welcoming and hospitable environment that reflects the Hyatt brand. You will have the opportunity to learn and grow within the hospitality industry, gaining valuable experience and skills that will benefit your future career.

Minimum Qualifications:

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including weekends and holidays
• Strong attention to detail and organizational skills
• Ability to stand for extended periods of time and lift up to 50 pounds

Preferred Qualifications:

• Previous experience in the hospitality industry
• Fluency in multiple languages
• Familiarity with hotel reservation and management systems
• Certification in hospitality or related field

Responsibilities:

• Greet guests and assist with check-in and check-out procedures
• Answer guest inquiries and provide information about hotel amenities and local attractions
• Assist with room service and housekeeping requests
• Handle guest complaints and resolve issues in a timely and professional manner
• Collaborate with other hotel departments to ensure a seamless guest experience

Skills:

As a Hyatt Place Future Talent, you will utilize your exceptional communication and interpersonal skills to provide outstanding customer service to our guests. You will also use your attention to detail and organizational skills to ensure that all guest requests are fulfilled in a timely and efficient manner. Additionally, you will have the opportunity to develop your problem-solving and collaboration skills as you work with other hotel departments to create a seamless guest experience. Your ability to work flexible hours and adapt to changing situations will also be essential in this role.