Housekeeper / Room Attendant

Hyatt; Royal Oak (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Hyatt in Royal Oak, Michigan is seeking a Room Attendant/Housekeeping Host to elevate guest experiences through exceptional service and cleanliness. This role demands an individual who appreciates high standards and is capable of providing a welcoming environment.

The ideal candidate should have prior cleaning and customer service experience, with the ability to multitask and work flexible hours. Join Hyatt to be part of a dedicated team aimed at delivering memorable hotel experiences.

Qualifications

• Prior cleaning experience is required.
• Customer service experience is preferred, preferably in a hotel or related field.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast-paced environment.

Responsibilities

• Maintain the cleanliness of the guest rooms as assigned.
• Offer welcoming and exceptional service to guests.

Skills

Customer service experience

Cleaning experience

Ability to multi-task

Ability to work weekends and holidays

Communication skills

Job description

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life.

Room Attendants/Housekeeping Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Room Attendant/Housekeeping Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the guest rooms as assigned. Previous cleaning experience as well as the ability to communicate well with guests required.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

• Prior cleaning experience required
• Customer service experience is preferred , preferably in a hotel or related field
• Must have ability to work weekends and holidays
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate weight
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.