HVAC Warranty Technician — Fast Fixes, Proactive Growth

CallJakes; Indiana; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Simple IRA retirement plan

Ongoing training and professional dev.

Opportunities for growth and advance

Job summary

Jake's Heating, Air & Plumbing seeks an HVAC Warranty Technician to own warranty calls from diagnosis to resolution. You will quickly diagnose issues in heating, cooling, electrical, and mechanical components, and work with installation and service teams to prevent repeats.

Strong troubleshooting, customer service, and attention to detail are essential. EPA certification is preferred, a valid driver's license is required, and the role offers competitive pay with health insurance, PTO, and a

Qualifications

• Residential HVAC service experience is required or preferred.
• Strong troubleshooting and diagnostic abilities.
• Excellent communication and customer service skills.
• Detail-oriented with a focus on doing it right the first time.
• Ability to work independently and manage priorities.

Responsibilities

• Take ownership of HVAC warranty calls from diagnosis through resolution.
• Troubleshoot issues with newly installed and existing HVAC systems.
• Diagnose and repair heating, cooling, electrical, and mechanical components.
• Identify root causes of equipment failures and installation-related issues.
• Coordinate with installation and service teams to prevent repeat callbacks.
• Prioritize warranty calls and complete repairs efficiently without sacrificing quality.
• Communicate clearly with customers and document findings and recommendations.
• Report recurring issues and propose improvements to management.

Job description

Jake's Heating, Air & Plumbing seeks an HVAC Warranty Technician to own warranty calls from diagnosis to resolution. You will quickly diagnose issues in heating, cooling, electrical, and mechanical components, and work with installation and service teams to prevent repeats.

Strong troubleshooting, customer service, and attention to detail are essential. EPA certification is preferred, a valid driver's license is required, and the role offers competitive pay with health insurance, PTO, and a