HVAC Warranty Technician — First-Time Fix Expert

Jakes Heating and Air LLC; Knightstown (IN); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Simple IRA retirement plan

Ongoing training and development

Growth opportunities

Team accountability and results

Job summary

Jake's Heating, Air & Plumbing in Knightstown, Indiana, seeks an HVAC Warranty Technician to take ownership of warranty calls from diagnosis to resolution, troubleshoot newly installed and existing systems, and ensure quality workmanship. The role emphasizes speed, accuracy, and proactive problem solving within a team environment.

The ideal candidate has residential HVAC service or installation experience, strong diagnostic skills, and a preference for EPA certification.

Qualifications

• Residential HVAC service or installation experience required.
• Strong troubleshooting and diagnostic abilities.
• Customer service oriented with clear communication.
• EPA certification preferred.
• Valid driver's license with clean driving record.

Responsibilities

• Take ownership of warranty calls from diagnosis through resolution.
• Troubleshoot issues with newly installed and existing HVAC systems.
• Diagnose and repair heating, cooling, electrical, and mechanical components.
• Identify root causes of equipment failures and installation-related issues.
• Collaborate with installation and service teams to prevent repeat callbacks.
• Prioritize warranty calls and complete repairs efficiently without compromising quality.
• Communicate clearly with customers and keep them informed during repair.
• Document findings, repairs, and recommendations accurately.
• Identify recurring issues and relay solutions to management.
• Follow company safety standards and manufacturer guidelines.

Skills

Troubleshooting

Diagnostic skills

Customer communication

Problem solving

Attention to detail

Team collaboration

Valid driver's license

Education

EPA Certification

Job description

Jake's Heating, Air & Plumbing in Knightstown, Indiana, seeks an HVAC Warranty Technician to take ownership of warranty calls from diagnosis to resolution, troubleshoot newly installed and existing systems, and ensure quality workmanship. The role emphasizes speed, accuracy, and proactive problem solving within a team environment.

The ideal candidate has residential HVAC service or installation experience, strong diagnostic skills, and a preference for EPA certification.