HVAC Trades Dispatcher – Flexible Hours & Growth

Cool Today; Sarasota (FL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health, Vision and Dental plans

401K with company match up to 30%

Life Insurance

Short-Term and Long-Term Disability

FSA, Identity Theft protection

Continuous Training

Dynamic, collaborative environment

Career growth

Job summary

Cool Today in Florida is hiring Traders Dispatchers to manage daily technician schedules, dispatch work orders to field technicians by priority and location, and confirm next-day appointments.

The role requires 1 year of dispatching experience in HVAC or related trades, basic MS Office skills, and availability evenings/weekends. Service Titan experience is a plus in a dynamic, customer-focused team environment.

Qualifications

• 1 year of dispatching experience in HVAC or related trades.
• Basic computer proficiency, especially with MS Office.
• Experience with Service Titan is a plus.
• Evenings and weekend availability required.

Responsibilities

• Schedule and monitor daily technician schedule.
• Dispatch work orders to field technicians by priority and location.
• Receive and record completed work orders from the field technicians.
• Contact customers to confirm next-day appointments.
• Communicate with field personnel via Outlook.
• Handle paperwork for assigned departments and technicians.
• Maintain accurate technician database.
• Coordinate parts scheduling.
• Answer general questions regarding rebates, system operations, warranties, etc.

Skills

Dispatching experience

Trades dispatching

Service Titan experience

Microsoft Office

Education

High School Diploma or GED

Tools

Service Titan

Microsoft Office

Job description

Cool Today in Florida is hiring Traders Dispatchers to manage daily technician schedules, dispatch work orders to field technicians by priority and location, and confirm next-day appointments.

The role requires 1 year of dispatching experience in HVAC or related trades, basic MS Office skills, and availability evenings/weekends. Service Titan experience is a plus in a dynamic, customer-focused team environment.