HVAC Technical Service Lead — Training & Field Support

Daikin Comfort

Lawrenceville (GA)

On-site

USD 85,000 - 115,000

Full time

3 days ago

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Benefits offered by this job

Benefits on day one

Training programs

Growth opportunities

Global company

Job summary

Daikin Comfort Technologies Distribution, Inc. in Lawrenceville, GA seeks a Technical Service Manager to support dealers, contractors, and customers who install, repair, and maintain HVAC systems. You will conduct training and coordinate technical resources to resolve issues and improve field performance.

The ideal candidate has 5+ years in field service, HVAC certification, and excellent communication. Travel up to 50% and the ability to manage projects, ensure quality, and deliver timely,

Qualifications

Formal HVAC training or certification required.
5+ years in field service and repair.
Strong communication and customer service skills.
Proficiency with MS Office applications.

Responsibilities

Provide technical training and field support for dealers and technicians.
Resolve technical issues through early detection and customer feedback.
Coordinate installation, testing, and service training sessions.
Ensure high-quality, cost-efficient service operations and timely communications.
Travel up to 50% for site visits and field work.

Skills

HVAC knowledge

Customer service

Communication skills

Project management

Attention to detail

Education

High School Diploma or GED

HVAC training/certification

Tools

MS Outlook

MS Word

MS Excel

PowerPoint

Job description

The ideal candidate has 5+ years in field service, HVAC certification, and excellent communication. Travel up to 50% and the ability to manage projects, ensure quality, and deliver timely,

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