HVAC Technical Services Manager — Field Training

DAIKIN COMFORT TECHNOLOGIES DIST INC; Lawrenceville (GA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Benefits on day one

Training programs

Growth opportunities

Global company

Job summary

Daikin Comfort Technologies Distribution, Inc. seeks a Technical Service Manager to support Lawrenceville, GA area, partnering with service technicians, dispatch and management to ensure customer satisfaction and meet department goals.

The role emphasizes advanced HVAC knowledge, training delivery, and high-quality service operations, with up to 50% travel and daily collaboration with internal/external customers.

Qualifications

• 5+ years in field service and repair.
• HVAC training/certification required.
• High School Diploma or GED equivalent.

Responsibilities

• Provide support for dealers/contractors to resolve technical issues.
• Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation
• Training sessions for installation and service, targeting high failure dealers
• Produce training materials and deliver sessions
• Ensure high quality, cost-efficient and on-time service operations
• Travel up to 50% and communication with customers

Skills

HVAC knowledge

Customer service

MS Office

Communication

Attention to detail

Project management

Education

High School Diploma or GED

HVAC training/certification

Tools

MS Outlook

MS Word

MS Excel

PowerPoint

Job description

Daikin Comfort Technologies Distribution, Inc. seeks a Technical Service Manager to support Lawrenceville, GA area, partnering with service technicians, dispatch and management to ensure customer satisfaction and meet department goals.

The role emphasizes advanced HVAC knowledge, training delivery, and high-quality service operations, with up to 50% travel and daily collaboration with internal/external customers.