HVAC Service Team Lead – Develop Techs & Performance

Done Plumbing, Heating, Cooling, & Electric; Denver (CO); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Bonus

Medical Insurance

Dental & Vision

401(k) match

Paid Time Off

Paid Holidays

Parental Leave

Career growth

Team environment

Job summary

Done! Plumbing, Heating, Cooling & Electrical is seeking an experienced HVAC Service Manager to lead the residential service team in the Denver area. You will coach technicians, drive performance, and build a cohesive team focused on accountability and customer satisfaction.

The role emphasizes leadership development, coaching, and scaling operations with a strong service culture. Competitive compensation includes a 10% bonus, and comprehensive benefits in a team-focused environment.

Qualifications

• Must have experience in residential HVAC service management.
• Proven ability to lead a field team and coach technicians.
• Strong track record of developing technicians and meeting KPIs.

Responsibilities

• Lead, manage, and hold the HVAC service team accountable.
• Conduct weekly 1:1s, technician ride-alongs, and coaching sessions.
• Develop technicians in technical ability, customer service, communication, and performance.
• Track team performance, KPIs, and department goals.

Skills

Leadership

Coaching

Team development

Performance management

Job description

Done! Plumbing, Heating, Cooling & Electrical is seeking an experienced HVAC Service Manager to lead the residential service team in the Denver area. You will coach technicians, drive performance, and build a cohesive team focused on accountability and customer satisfaction.

The role emphasizes leadership development, coaching, and scaling operations with a strong service culture. Competitive compensation includes a 10% bonus, and comprehensive benefits in a team-focused environment.