HVAC Service Scheduler & Dispatch Coordinator

Dexian; Alabama; On-site; USD 42,000 - 52,000; Full time

Job summary

Dexian is seeking an Office/Dispatch Coordinator in the United States (Alabama) to handle phones, scheduling, and data entry, while coordinating T&M jobs and parts for HVAC services. The role involves organizing workflow, maintaining calendars, and ensuring confidential handling of information.

Ideal candidates have 2+ years in dispatch/operations and HVAC experience, with strong communication and organizational skills.

Qualifications

• Clear written and verbal communication for cross-functional collaboration.
• Planning skills.
• Organization and timeliness.

Responsibilities

• Answer phones - 2nd line of defense for calls
• Book T&M jobs, order parts, or issue POs for T&M as needed
• Dispatching as needed
• Ensuring parts are returned to RC in a timely manner
• Return calls when applicable
• Keep warehouse organized moving parts around - (no heavy lifting or machine operation)
• Process material returns, answer office phone calls to service line, book jobs for technicians

Skills

Clear communication

Planning skills

Organization

Job description

Dexian is seeking an Office/Dispatch Coordinator in the United States (Alabama) to handle phones, scheduling, and data entry, while coordinating T&M jobs and parts for HVAC services. The role involves organizing workflow, maintaining calendars, and ensuring confidential handling of information.

Ideal candidates have 2+ years in dispatch/operations and HVAC experience, with strong communication and organizational skills.