HVAC Dispatch & Service Coordinator

Apex Systems; Pelham, Northern (AL, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

401K with match

HSA option

ESPP

Training programs

Job summary

Everforth Apex is seeking an Operations Coordinator to support daily service and administrative operations onsite. You will coordinate technician schedules, manage service requests, and communicate with customers to ensure smooth workflows.

The role requires 2+ years in dispatch or operations coordination, HVAC experience, and strong Microsoft Office skills. Join a team focused on efficiency, accuracy, and excellent service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 2+ years of experience in dispatching, operations coordination, administration, or a related support role.
• Minimum 2 years of experience within the HVAC industry.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and data entry systems.

Responsibilities

• Answer and manage incoming service calls and customer inquiries.
• Schedule, book, and coordinate time-and-material (T&M) service jobs.
• Dispatch technicians and coordinate service schedules as required.
• Process material returns and ensure parts are returned in a timely manner.
• Enter and maintain accurate customer and service data within company systems.
• Maintain department calendars, schedules, meetings, and travel arrangements.

Skills

Dispatch experience

Operations coordination

Customer service

Microsoft Office

Data entry

Education

High School Diploma or GED

Tools

Data entry systems

Job description

Everforth Apex is seeking an Operations Coordinator to support daily service and administrative operations onsite. You will coordinate technician schedules, manage service requests, and communicate with customers to ensure smooth workflows.

The role requires 2+ years in dispatch or operations coordination, HVAC experience, and strong Microsoft Office skills. Join a team focused on efficiency, accuracy, and excellent service in a fast-paced environment.