HVAC Service Receptionist & Admin Coordinator

Custom Air Products & Services; Houston (TX); On-site; USD 18,000 - 22,000; Full time

Job summary

Custom Air Products & Services, Inc. in Houston, TX is seeking a Service Receptionist & Administrative Support to handle front-desk duties, route inquiries, and maintain records in a fast-paced manufacturing office.

You will schedule service appointments, prepare routine reports, assist the service department, and ensure confidentiality while providing exceptional customer service to visitors and vendors.

Qualifications

• Minimum 2 years of administrative, receptionist, customer service, or office support experience.
• Experience supporting a service, manufacturing, technical, or operations environment preferred.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams).

Responsibilities

• Greet and assist visitors, customers, vendors, and employees professionally.
• Answer and direct incoming calls and emails.
• Prepare, enter, and maintain service orders and customer records.
• Schedule service appointments and coordinate technician calendars.
• Maintain filing systems and generate routine reports.
• Support warranty, maintenance, and service contracts as assigned.

Skills

Customer service

Communication

Time management

Interpersonal skills

Multitasking

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Job description

Custom Air Products & Services, Inc. in Houston, TX is seeking a Service Receptionist & Administrative Support to handle front-desk duties, route inquiries, and maintain records in a fast-paced manufacturing office.

You will schedule service appointments, prepare routine reports, assist the service department, and ensure confidentiality while providing exceptional customer service to visitors and vendors.