HVAC Service Operations Supervisor

Aksarben Heating, Air Conditioning, Plumbing; Newington (VA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Insurance after 31 days

Company truck

Low-cost medical

Dental & vision

HSA or FSA

401(k) match

Paid time off

Life insurance

Career advancement

Job summary

McCarthy Services is seeking an Assistant HVAC Service Manager to support the service leadership team and day-to-day operations for residential HVAC technicians. The role reports to the HVAC Service Manager and emphasizes delivering high-quality service and strong technician performance.

Minimum 3 years of HVAC service experience is required; supervisory background is preferred, along with solid leadership and communication skills.

Qualifications

• Minimum 3 years of HVAC service field experience.
• Plumbing experience highly preferred.
• Supervisory background highly preferred.
• Strong leadership, organizational, and communication skills.
• Excellent analytical skills and attention to detail.
• Computer proficiency (Microsoft Office preferred).
• Strong understanding of residential HVAC systems, service operations, and technician workflow.

Responsibilities

• Assist with supervising and developing the HVAC service team, including hiring, training, scheduling, and performance management
• Help coordinate technician schedules, daily assignments, and service priorities
• Support the Service Manager in maintaining efficient operations and high-quality service delivery
• Monitor technician performance, workmanship, and customer satisfaction
• Ensure materials, parts, and equipment are ordered and available for scheduled jobs
• Review departmental reports including inventory, tools, vehicles, and service metrics
• Conduct job site visits and inspections to ensure quality and safety standards are met
• Review payroll records to ensure technicians are properly compensated
• Ensure technicians have the tools, equipment, and resources needed to complete service calls
• Support dispatch operations to ensure appropriate technician assignment and scheduling

Skills

HVAC experience

Supervisory experience

Leadership

Analytical skills

MS Office

Communication

HVAC systems

Job description

McCarthy Services is seeking an Assistant HVAC Service Manager to support the service leadership team and day-to-day operations for residential HVAC technicians. The role reports to the HVAC Service Manager and emphasizes delivering high-quality service and strong technician performance.

Minimum 3 years of HVAC service experience is required; supervisory background is preferred, along with solid leadership and communication skills.