HVAC Service Operations Leader

Quantum Industrial

Austin (TX)

On-site

USD 85,000 - 110,000

Full time

6 days ago

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Job summary

Quantum Industrial Services is seeking a Service Manager to lead a high-performing HVAC service operation. You will oversee technicians, manage workflows, and maintain strong customer relationships to ensure top-quality work.

You will balance technical know-how with operational discipline, dispatch efficiently, monitor KPIs, and drive preventive maintenance programs. A hands-on leader who can keep the team accountable will thrive here.

Qualifications

High school diploma or GED required.
HVAC technical training or certification preferred.
OSHA 30 certification (or ability to obtain).
EPA Section 608 Certification required.
Minimum 5+ years of HVAC service experience.
Previous service leadership or supervisory experience preferred.
Strong understanding of HVAC systems, diagnostics, and repair.
Ability to read technical diagrams, wiring schematics, and equipment manuals.
Experience using service management or CMMS software.
Valid driver’s license with a clean driving record.

Responsibilities

Oversee daily service operations and technician scheduling to ensure efficient job execution.
Dispatch technicians based on priority, skillset, and workload.
Monitor technician performance through service KPIs and operational metrics.
Review completed jobs daily to ensure accurate documentation, time entries, and service reporting.
Ensure preventive maintenance work is completed on schedule.