HVAC Service Manager: Lead Tech Teams to Grow Revenue

F.h.-Furr-Plumbing,-Heating,-Air-Conditioning,-and-Electrical-Inc; Springfield (VA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Top-of-market compensation

Performance-based bonus opportunities

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Job summary

F.H. Furr is seeking an experienced HVAC Service Manager to lead a residential service team, coaching technicians to improve technical and customer-facing skills and drive revenue growth. The role emphasizes accountability, development, and a culture of performance across the team.

The successful candidate will mentor staff, optimize operations, and ensure world-class service while maintaining safety and industry standards in the VA/MD/DE/DC region.

Qualifications

• Previous leadership experience managing residential HVAC service teams.
• Coaching, mentoring, and performance management skills.
• Extensive residential HVAC knowledge and technical expertise.

Responsibilities

• Develop and lead your team: coach, mentor, train technicians; conduct ride-alongs and performance reviews; create development plans.
• Drive revenue, monitor KPIs: revenue growth, close rates, average ticket value; identify opportunities to meet customer needs.
• Manage daily operations: scheduling, staffing, and workflow; collaborate with dispatch and customer service; resolve customer concerns.
• Maintain excellence: uphold safety, workmanship, and professionalism; ensure regulatory compliance; lead by example.

Skills

Leadership experience

Coaching

Performance management

HVAC knowledge

Communication

Job description

F.H. Furr is seeking an experienced HVAC Service Manager to lead a residential service team, coaching technicians to improve technical and customer-facing skills and drive revenue growth. The role emphasizes accountability, development, and a culture of performance across the team.

The successful candidate will mentor staff, optimize operations, and ensure world-class service while maintaining safety and industry standards in the VA/MD/DE/DC region.