HVAC Service Manager – Lead Residential Tech Team & Ops

gpac LLC.; Falmouth (MA); Presencial; USD 125.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Health benefits

401(k)

Paid vacation

Competitive compensation

Family-oriented culture

Growth opportunities

Descripción de la vacante

gpac LLC is seeking an experienced HVAC Service Manager to lead a residential service team in Massachusetts. This leadership role focuses on improving operations, coaching technicians, and delivering exceptional customer service.

You will manage daily scheduling, set performance standards, and drive growth within a supportive, family‑oriented company culture that values stability and long‑term career development. Competitive compensation and full benefits are included.

Formación

• Previous HVAC service management or leadership experience.
• Strong understanding of residential HVAC service and troubleshooting.
• Excellent leadership, communication, and organizational skills.
• Leads by example, holds team accountable, and brings out the best in people.
• Hands-on leader who balances team development with operational efficiency.

Responsabilidades

• Lead, manage, and develop a team of residential HVAC service technicians.
• Establish clear expectations, performance standards, and accountability.
• Ensure technicians are properly equipped, trained, and positioned for success.
• Oversee daily service operations, scheduling, and workflow efficiency.
• Monitor team performance, productivity, and customer satisfaction.
• Provide coaching, mentorship, and ongoing support to technicians.
• Maintain high standards of professionalism, workmanship, and customer service.
• Identify opportunities to improve processes and overall department performance.

Conocimientos

HVAC leadership

Residential HVAC

Team development

Descripción del empleo

gpac LLC is seeking an experienced HVAC Service Manager to lead a residential service team in Massachusetts. This leadership role focuses on improving operations, coaching technicians, and delivering exceptional customer service.

You will manage daily scheduling, set performance standards, and drive growth within a supportive, family‑oriented company culture that values stability and long‑term career development. Competitive compensation and full benefits are included.