HVAC Service Manager — Lead Ops & Customer Success

Mobile Air & Power Rentals; Lewisville (TX); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Overtime opportunities

Health, Vision, Dental Insurance

Life Insurance

401k with company match

Paid time off

Career development

Employee discount programs

Résumé du poste

Mobile Air & Power Rentals Texas is seeking a Service Manager to lead branch operations and supervise a team of 1–12 technicians, ensuring top‑quality HVAC service and customer satisfaction. You will coordinate with sales and support an efficient field service workflow on a rotating on‑call schedule.

Ideal candidates bring 2–5 years in HVAC rental management, strong organization and communication, and the ability to lift up to 50 lbs.

Qualifications

• 2–5 years of experience in the HVAC rental industry, preferably in management.
• 1–3 years of supervisory experience.
• Proficiency in Microsoft Office and experience with MRP or rental software.

Responsabilités

• Ensure timely and high-quality service for customer orders.
• Oversee equipment installation, including gas connections and ductwork.
• Adhere to safety protocols and use appropriate safety gear.
• Conduct equipment start-ups, repairs, and maintenance of HVAC systems.
• Manage logistics for equipment pick-up, reconditioning, and storage.
• Lead the service team, foster a positive work environment, and conduct performance evaluations.
• Implement and monitor service processes to improve customer experiences.
• Train Technicians on maintenance and installation of equipment.
• Collect and respond to customer feedback to achieve operational goals.

Connaissances

Leadership

Communication

Mechanical aptitude

Team management

Problem solving

Formation

Associate's degree

HVAC certificate (2-year)

Universal Refrigeration Certificate

Outils

Microsoft Office

MRP software

Rental software

Description du poste

Mobile Air & Power Rentals Texas is seeking a Service Manager to lead branch operations and supervise a team of 1–12 technicians, ensuring top‑quality HVAC service and customer satisfaction. You will coordinate with sales and support an efficient field service workflow on a rotating on‑call schedule.

Ideal candidates bring 2–5 years in HVAC rental management, strong organization and communication, and the ability to lift up to 50 lbs.