HVAC Service Manager - Lead Operations & Tech Team

Mobile-Air-; SOUTH PLAINFIELD (NJ); On-site; USD 36,000 - 62,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Life Insurance

401k with company match

Paid time off

Job summary

Mobile Air & Power Rentals is seeking a Service Manager (Levels I-III) in South Plainfield, NJ to oversee branch operations and a technician team, ensuring high-quality service and customer satisfaction. The role emphasizes collaboration with sales and strong leadership to optimize operations.

The position offers full-time hours, potential overtime, and a compensation package with bonuses; mobile HVAC equipment installations, safety compliance, and staff development are key focus areas.

Qualifications

• 2-5 years of experience in the HVAC rental industry, preferably in management.
• 1-3 years of supervisory experience.
• Associate’s degree, 2-year HVAC certificate, or Universal Refrigeration Certificate.
• Proficiency in Microsoft Office and experience with MRP or rental software.
• Strong organizational skills and independent work capability.
• Valid driver’s license and meets DOT and MVR requirements.
• Customer service oriented with a mechanical aptitude and eagerness to learn.

Responsibilities

• Ensure timely and high-quality service for customer orders.
• Oversee equipment installation, including gas connections and ductwork.
• Adhere to safety protocols and use appropriate safety gear.
• Conduct equipment start-ups, repairs, and maintenance of HVAC systems.
• Manage logistics for equipment pick-up, reconditioning, and storage.
• Lead the service team, foster a positive work environment, and conduct performance evaluations.
• Implement and monitor service processes to improve customer experiences.
• Ensure safety practices and inventory management align with company standards.
• Train Technicians on maintenance and installation of equipment.
• Collect and respond to customer feedback to achieve operational goals.

Skills

Leadership

Communication

Customer service

Training

Education

Associate’s degree

2-year HVAC certificate

Universal Refrigeration Certificate

Tools

Microsoft Office

MRP software

Rental software

Job description

Mobile Air & Power Rentals is seeking a Service Manager (Levels I-III) in South Plainfield, NJ to oversee branch operations and a technician team, ensuring high-quality service and customer satisfaction. The role emphasizes collaboration with sales and strong leadership to optimize operations.

The position offers full-time hours, potential overtime, and a compensation package with bonuses; mobile HVAC equipment installations, safety compliance, and staff development are key focus areas.