HVAC Service Manager: Lead High-Impact Service Team

Abstrakt Marketing Group; North Canton (OH); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

401(k) with match

Bonus program

Descripción de la vacante

Abstrakt Marketing Group is seeking a highly motivated HVAC Service Manager to lead a new service team in North Canton, OH. The role requires experience with residential and commercial HVAC, strong leadership, and a dedication to quality service.

You will supervise technicians, schedule dispatches, troubleshoot on complex calls, train staff, and uphold safety standards while delivering excellent customer satisfaction.

Formación

• 5+ years HVAC service experience (residential & commercial).
• Prior leadership or supervisory experience preferred.
• EPA Type II certification preferred.
• Strong communication, scheduling, and customer service skills.
• Ability to lead and inspire a service-driven team.
• Organized, punctual, and adaptable.

Responsabilidades

• Supervise and support HVAC service technicians
• Manage daily service schedules, dispatching, and job prioritization
• Troubleshoot, diagnose, and assist on complex residential and commercial HVAC calls
• Train and mentor service team members
• Maintain high customer satisfaction and resolve service issues
• Coordinate with parts and inventory teams to ensure job readiness
• Enforce safety and operational standards

Conocimientos

HVAC experience

Leadership

Communication

Scheduling

Customer service

Descripción del empleo

Abstrakt Marketing Group is seeking a highly motivated HVAC Service Manager to lead a new service team in North Canton, OH. The role requires experience with residential and commercial HVAC, strong leadership, and a dedication to quality service.

You will supervise technicians, schedule dispatches, troubleshoot on complex calls, train staff, and uphold safety standards while delivering excellent customer satisfaction.