Residential HVAC Service Manager: Lead & Elevate Your Team

Eddy; Youngstown (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Healthcare reimbursement account

Simple IRA with company match

Paid holidays

Job summary

Goods Electric, Heating & Air in Youngstown, OH is seeking a Residential HVAC Service Manager to lead a team of service technicians. You’ll coach technicians, improve performance, and drive customer satisfaction and profitability.

A strong leader with HVAC experience and a focus on people development is essential. You’ll collaborate with dispatch and customer service, recruit and train talent, and foster a culture centered on trust, professionalism, and continuous improvement.

Qualifications

• Proven leadership experience.
• Residential HVAC experience (management preferred).
• Strong communication and coaching skills.
• Organized, accountable, and solution-oriented.
• Comfortable using technology and performance metrics.
• Valid driver’s license and clean driving record.

Responsibilities

• Lead, coach, and develop a team of HVAC Service Technicians.
• Improve department performance, customer satisfaction, and profitability.
• Conduct ride-alongs, performance coaching, and technician training.
• Work closely with dispatch and customer service.
• Recruit, develop, and retain top talent.
• Help build a culture focused on trust, professionalism, and continuous improvement.

Skills

Leadership

Coaching

Communication

Organized

Problem-solving

Technology literacy

Job description

Goods Electric, Heating & Air in Youngstown, OH is seeking a Residential HVAC Service Manager to lead a team of service technicians. You’ll coach technicians, improve performance, and drive customer satisfaction and profitability.

A strong leader with HVAC experience and a focus on people development is essential. You’ll collaborate with dispatch and customer service, recruit and train talent, and foster a culture centered on trust, professionalism, and continuous improvement.