HVAC Service Manager — Lead Growth & Team Excellence

TurnPoint Services; Mishawaka (IN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plan with company match

Paid parental leave

PTO and company holidays

Life and disability insurance

Job summary

Home Comfort Experts, part of TurnPoint Services, seeks an HVAC Service Manager in Mishawaka, IN to lead the service department and drive profitability. You will guide operations, train staff, and ensure processes are followed while maintaining customer relationships and service quality.

The role requires 5+ years of leadership in HVAC service and 4+ years in residential/commercial service, with a valid driver's license and Office software proficiency.

Qualifications

• 5+ years of HVAC service leadership or supervisory experience.
• 4+ years of commercial and residential service experience.
• Valid driver's license with a clean driving record.
• Intermediate knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Proven knowledge of residential and light commercial HVAC systems.

Responsibilities

• Ensure monthly goals are met and KPIs stay above target.
• Recruit, hire, and develop the service operations team.
• Train and support the service team and supervisor.
• Develop training plans and ensure processes are followed.
• Oversee order, staging, and fleet management; manage customer relationships.

Skills

HVAC leadership experience

Service supervisory experience

Driver's license

Microsoft Office proficiency

Tools

ServiceTitan

Microsoft Office

Job description

Home Comfort Experts, part of TurnPoint Services, seeks an HVAC Service Manager in Mishawaka, IN to lead the service department and drive profitability. You will guide operations, train staff, and ensure processes are followed while maintaining customer relationships and service quality.

The role requires 5+ years of leadership in HVAC service and 4+ years in residential/commercial service, with a valid driver's license and Office software proficiency.