HVAC Service Operations Lead for Growth & Profit

IMCOR - Interstate Mechanical, LLC; Phoenix (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Interstate Mechanical LLC seeks an experienced HVAC Service Manager to lead the service department, supervise technicians, and drive operational excellence. You will coordinate schedules, uphold safety standards, and focus on customer satisfaction while growing service opportunities.

The role requires strong leadership, strategic planning, and accountability for service delivery, margins, and continuous improvement across the team.

Qualifications

• Excellent customer service and leadership abilities.
• Strong communication and relationship-building skills.
• Proactive, organized, and detail-oriented with financial awareness.

Responsibilities

• Lead and develop a team of HVAC technicians and field supervisors.
• Coordinate dispatch to optimize daily work schedules and reduce downtime.
• Provide ongoing training and safety awareness initiatives.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Time management

Microsoft Office

Bluebeam

Tools

Microsoft Office

Bluebeam

Job description

Interstate Mechanical LLC seeks an experienced HVAC Service Manager to lead the service department, supervise technicians, and drive operational excellence. You will coordinate schedules, uphold safety standards, and focus on customer satisfaction while growing service opportunities.

The role requires strong leadership, strategic planning, and accountability for service delivery, margins, and continuous improvement across the team.