HVAC Operations Leader: Drive Service Excellence & Growth

Legacy Heating and Air Inc.; Indiana; Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Zusammenfassung

Legacy Heating and Air Inc. is seeking an experienced HVAC Operations Manager to lead service, maintenance, and installation teams in the Greater Elkhart area.

The role focuses on building high-performing teams, improving operational efficiency, and delivering exceptional customer experiences. The ideal candidate has 5+ years of leadership in field services and a track record of driving accountability, growth, and strong safety and process discipline.

Qualifikationen

• 5+ years of leadership experience overseeing operations or field service teams.
• Proven ability to improve performance, processes, and accountability.
• Experience managing KPIs, budgets, and workforce planning.

Aufgaben

• Provide leadership for HVAC service, maintenance, and installation operations teams.
• Lead, coach, and develop field managers, technicians, and support staff to drive performance and accountability.
• Oversee day-to-day operations, ensuring efficient scheduling, workforce utilization, and resource allocation.
• Monitor and improve key operational metrics, including revenue, profitability, productivity, customer satisfaction, and employee engagement.
• Partner with sales, dispatch, customer service, and administration for seamless execution.

Kenntnisse

Leadership

Operations leadership

KPI management

Budgeting

Coaching

Communication

Customer experience

Jobbeschreibung

Legacy Heating and Air Inc. is seeking an experienced HVAC Operations Manager to lead service, maintenance, and installation teams in the Greater Elkhart area.

The role focuses on building high-performing teams, improving operational efficiency, and delivering exceptional customer experiences. The ideal candidate has 5+ years of leadership in field services and a track record of driving accountability, growth, and strong safety and process discipline.