HVAC Service Manager: Lead, Coach & Grow Revenue

The Blue Collar Recruiter

Texas

On-site

USD 75,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Health, Dental & Vision Insurance

Paid Time Off & Holidays

Leadership development

Company technology and tools

Growth opportunities

Job summary

The Blue Collar Recruiter is seeking an experienced Residential HVAC Service Manager in Austin to lead a high-performing service team. You will coach technicians, optimize operations, grow revenue, and deliver exceptional customer experiences.

You will manage scheduling, KPI tracking, and field coaching, while recruiting and developing top HVAC talent. EPA and safety standards are a must, with a strong focus on team development and operational excellence.

Qualifications

5+ years of residential HVAC service experience.
Leadership or supervisory experience preferred.
EPA Certification required.
Strong diagnostic and technical knowledge.
Proven leadership, coaching, and communication skills.
Experience tracking service KPIs and technician performance.

Responsibilities

Lead, coach, and develop residential HVAC technicians.
Oversee daily service operations, scheduling, and productivity.
Track KPIs including revenue, ticket value, callbacks, and CS metrics.
Ride-alongs for coaching and performance improvement.
Support diagnostics, troubleshooting, and escalated concerns.
Recruit, onboard, and develop HVAC talent.
Ensure EPA, safety, and company standards are followed.
Collaborate with dispatch, installation, and customer service to improve experience.
Drive growth through accountability and operational excellence.