HVAC Service Manager

MOHR Talent; Auburn (MA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision

401K + profit sharing

PTO

Stable long‑term environment

Leadership growth opportunity

Job summary

MOHR Talent is seeking an experienced HVAC Service Manager in Auburn, MA. The role involves managing HVAC technicians, coordinating operations, and providing support for troubleshooting. Candidates should possess strong technical HVAC knowledge and leadership capabilities.

Compensation includes a salary of $85K–$95K, a company vehicle, and comprehensive benefits such as medical, dental, vision, and a 401K plan.

Qualifications

• 7+ years of HVAC technical experience.
• 3+ years of leadership experience.
• Strong operational and customer service skills.
• Valid driver's license.

Responsibilities

• Manage HVAC service technicians and daily operations.
• Coordinate scheduling and dispatch efficiency.
• Support technicians with troubleshooting and escalations.
• Conduct ride‑alongs, coaching, and performance reviews.
• Handle customer concerns professionally.
• Improve workflow, productivity, and service quality.

Skills

HVAC technical experience

Leadership experience

Operational skills

Customer service skills

Education

HVAC licensing preferred (Oil Burner, Pipefitter, Plumbing, etc.)

Job description

HVAC Service Manager

Auburn, MA | $85K–$95K + Company Vehicle + Strong Benefits

• Manage HVAC service technicians and daily operations
• Coordinate scheduling and dispatch efficiency
• Support technicians with troubleshooting and escalations
• Conduct ride‑alongs, coaching, and performance reviews
• Handle customer concerns professionally
• Improve workflow, productivity, and service quality

We’ve partnered with a highly stable, family‑owned HVAC and home services organization seeking an experienced HVAC Service Manager to oversee daily service operations and lead a team of technicians, dispatch, and support staff. This is a hands‑on leadership role ideal for someone with strong HVAC technical knowledge who also enjoys coaching teams, improving operations, and delivering excellent customer service.

Responsibilities

• Manage HVAC service technicians and daily operations
• Coordinate scheduling and dispatch efficiency
• Support technicians with troubleshooting and escalations
• Conduct ride‑alongs, coaching, and performance reviews
• Handle customer concerns professionally
• Improve workflow, productivity, and service quality

Requirements

• 7+ years of HVAC technical experience
• 3+ years of leadership experience
• HVAC licensing preferred (Oil Burner, Pipefitter, Plumbing, etc.)
• Strong operational and customer service skills
• Valid driver’s license

What’s Offered

• Company vehicle
• Medical, dental, vision
• 401K + profit sharing
• PTO
• Stable long‑term environment
• Leadership growth opportunity

This is an excellent opportunity to join a respected organization with strong infrastructure, long‑term stability, and a team‑oriented culture.

MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail].