HVAC Service Leader: Build & Coach a Top Team

Redmonds Complete Comfort, LLC; Williamsport (Lycoming County); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Company phone/tablet

PTO / holidays

Vacation time

Job summary

Redmonds Complete Comfort, LLC seeks an HVAC Service Manager to lead the service department in central PA. You will drive daily operations, manage technicians, and ensure quality service and compliance with policy, while maintaining strong customer relations.

The role emphasizes leadership, scheduling, and hands-on supervision with a focus on growth, performance reviews, and accurate billing. Base pay ranges 55k–80k with potential bonus and overtime as needed.

Qualifications

• 3+ years of management experience in a service industry
• 3+ years of HVAC industry knowledge
• Strong leadership and communication skills
• Proficiency with Service Titan or similar dispatch software a plus
• High school diploma or equivalent

Responsibilities

• Oversee day-to-day operations of the service department, ensuring efficient workflow and customer service
• Manage technicians and service schedules
• Oversee training and development ensuring compliance with industry standards and company policy
• Ensure timely completion of HVAC service requests
• Maintain customer relations
• Daily billing and warranty claims
• Ordering parts and finalize technicians estimates
• Ensure all vehicles are stocked
• Performance reviews of Technicians

Skills

Leadership

HVAC knowledge

Customer service

Communication

Problem solving

Education

High School diploma

Tools

Service Titan

MS Office

Job description

Redmonds Complete Comfort, LLC seeks an HVAC Service Manager to lead the service department in central PA. You will drive daily operations, manage technicians, and ensure quality service and compliance with policy, while maintaining strong customer relations.

The role emphasizes leadership, scheduling, and hands-on supervision with a focus on growth, performance reviews, and accurate billing. Base pay ranges 55k–80k with potential bonus and overtime as needed.