HVAC Service Manager — Lead Growth & Team Development

J's HVAC Unlimited; Mount Airy (NC); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Company-paid medical & life insurance

Dental & vision for families

401(k) with up to 3% match

Company vehicle

iPad, uniforms, tools provided

Sign-on bonus up to $10,000

Career development

Job summary

Jay's HVAC Unlimited in Mount Airy, NC is seeking an experienced HVAC Service Manager to lead our maintenance and service teams. You will own department performance, mentor technicians, and drive growth with a results‑oriented leadership style.

The role demands at least three years of leadership in HVAC, strong customer service, and the ability to coach a high‑performing team. We offer a competitive compensation package ($85,000–$125,000), company vehicle, comprehensive benefits, and

Qualifications

• At least three years of successful leadership or management experience.
• HVAC industry knowledge preferred.
• Experience with sales training, coaching, and employee development.
• A demonstrated commitment to outstanding customer service.
• A proven ability to build, motivate, and retain high‑performing teams.
• Strong organizational, communication, and problem‑solving skills.

Responsibilities

• Lead the HVAC maintenance and service teams to consistently deliver high‑quality work and exceptional customer experiences.
• Schedule and direct technicians while providing technical guidance and operational support.
• Understand the department's business plan and hold the team accountable for meeting and exceeding performance goals.
• Review completed work to confirm it meets company quality and service standards.
• Plan and coordinate technical, sales, and customer‑service training for team members.
• Recruit, interview, hire, onboard, and develop HVAC technicians based on department needs.
• Coach employees, monitor performance, and create opportunities for continued growth.
• Ensure compliance with applicable occupational health and safety requirements.
• Maintain compliance with company procedures, service standards, work instructions, and customer requirements.
• Complete additional responsibilities as needed to support safe and efficient department operations.

Skills

Leadership

HVAC knowledge

Sales training

Customer service

Team building

Communication

Job description

Jay's HVAC Unlimited in Mount Airy, NC is seeking an experienced HVAC Service Manager to lead our maintenance and service teams. You will own department performance, mentor technicians, and drive growth with a results‑oriented leadership style.

The role demands at least three years of leadership in HVAC, strong customer service, and the ability to coach a high‑performing team. We offer a competitive compensation package ($85,000–$125,000), company vehicle, comprehensive benefits, and