HVAC Service Dispatcher & Scheduling Coordinator

FIRSTCALL MECHANICAL GROUP LLC; Lawrenceville (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive weekly pay

Healthcare coverage (Medical, Dental,

Vision coverage

401(k) with 5% match

Paid time off

Career growth programs

Referral bonus $2,500 per referral

Company vehicle or allowance

Phone allowance

Boot allowances

Job summary

FirstCall Mechanical is seeking an Entry-level Service Coordinator in the Atlanta, GA area. The role involves handling calls, creating service requests, and coordinating with customers, managers, and technicians to dispatch work efficiently.

The ideal candidate has 1–3 years of dispatch experience in HVAC or related services and strong organizational skills. Office-based role with standard weekday hours and collaboration across the service team.

Qualifications

• 1–3+ years of dispatching experience in HVAC or service industries preferred.
• Strong organizational and interpersonal skills with teamwork ability.
• Microsoft Office proficiency required.

Responsibilities

• Answer phones and relay messages.
• Create service calls and coordinate with customers, managers, and technicians.

Skills

Dispatching

HVAC knowledge

Microsoft Office

Geographical knowledge

Problem-solving

Tools

BulidOps

Job description

FirstCall Mechanical is seeking an Entry-level Service Coordinator in the Atlanta, GA area. The role involves handling calls, creating service requests, and coordinating with customers, managers, and technicians to dispatch work efficiently.

The ideal candidate has 1–3 years of dispatch experience in HVAC or related services and strong organizational skills. Office-based role with standard weekday hours and collaboration across the service team.