HVAC Service Dispatcher & Operations Coordinator

Controlled Climate Systems Inc; Canonsburg (Washington County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company匹配

Paid holidays, vacation, and time off

Paid training and ongoing professional

Employee referral program

Consistent, year-round employment

Monday-Friday work schedule

Opportunities to expand into admin &管理

The stability of an established,family

Direct involvement with experienced公司領

On-site training and growth potential

Job summary

Controlled Climate Systems, Inc. is seeking an HVAC Service Coordinator/Dispatcher in Canonsburg, PA. This full-time role focuses on scheduling, dispatch, and front-line office support, with room to grow into operations and management responsibilities.

You will organize daily service activities, coordinate with technicians and customers, process invoices, and help implement efficient office procedures. We value initiative, reliability, and a proactive attitude towards learning new software and

Qualifications

• Experience in dispatching, scheduling, customer service, office administration, construction, or HVAC would be beneficial.
• Willingness to learn and take on responsibility.
• Strong organizational skills and reliability with good communication.

Responsibilities

• Organize daily schedules and assign service work to HVAC technicians.
• Respond to incoming service requests and coordinate appointments.
• Adjust schedules for urgent calls or changes and monitor ongoing jobs.
• Keep customers informed about appointments and progress.
• Communicate with field employees to ensure needed information is available.
• Update service records, customer accounts, and job information.
• Prepare invoices and billing details; maintain records of completed work.
• Coordinate with suppliers and management; learn dispatching and accounting software.
• Identify opportunities to improve office procedures and workflow.
• Participate in recruiting and coordinating interviews for HVAC technicians.
• Assist with onboarding and administrative requirements; take ownership of projects.

Skills

Dispatching

Scheduling

Customer service

Office administration

HVAC

Construction

Tools

Dispatch software

Accounting software

CRM software

Job description

Controlled Climate Systems, Inc. is seeking an HVAC Service Coordinator/Dispatcher in Canonsburg, PA. This full-time role focuses on scheduling, dispatch, and front-line office support, with room to grow into operations and management responsibilities.

You will organize daily service activities, coordinate with technicians and customers, process invoices, and help implement efficient office procedures. We value initiative, reliability, and a proactive attitude towards learning new software and