HVAC Service Dispatcher & Coordinator – Growth & Benefits

CBW Mechanical; Sterling (VA); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Job summary

Centryx Mechanical Solutions is seeking an HVAC Service Coordinator / Dispatcher to join our growing Service Department. This role acts as the communication hub between customers, technicians, and internal teams, coordinating service requests and scheduling accordingly.

The ideal candidate is highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced environment, ensuring timely responses and accurate work orders.

Qualifications

• High school diploma or GED is required.
• Strong customer service mindset.
• Excellent organizational and multitasking abilities.
• Strong verbal and written communication.
• Proficiency with Microsoft Office.

Responsibilities

• Dispatch and prioritize service calls to HVAC technicians.
• Communicate clearly with customers about appointments and updates.
• Create accurate work orders and track progress.
• Support technicians in the field and resolve scheduling issues.
• Maintain organized service records and daily operations.

Skills

Customer service

Organization

Communication

Time management

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Centryx Mechanical Solutions is seeking an HVAC Service Coordinator / Dispatcher to join our growing Service Department. This role acts as the communication hub between customers, technicians, and internal teams, coordinating service requests and scheduling accordingly.

The ideal candidate is highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced environment, ensuring timely responses and accurate work orders.