HVAC Service Dispatch & Scheduling Specialist

Mesa Energy Systems, Inc.; San Leandro (CA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) Savings Plan

Employee assistance program

Job summary

Mesa Energy Systems, Inc. is hiring a Dispatcher/Administrative Coordinator to support service and maintenance accounts in the San Leandro area.

You will coordinate technicians and sales support to ensure timely project execution, while assisting the Branch Manager with general administrative tasks. The role requires strong customer service experience, basic MS Word/Excel skills, and willingness to handle phone/radio overflow.

Qualifications

• 1+ years customer service background required.
• General computer skills including Microsoft Word and Excel.
• Previous HVAC industry experience a plus.

Responsibilities

• Take client service calls and open jobs as needed following procedures.
• Check all work orders for proper addressing, labor hours, numbers, dates.
• Schedule calls along with previously scheduled work.
• Dispatch techs on maintenance and service calls.
• Verify times and job status; create job numbers and files.

Skills

Customer service

Microsoft Word & Excel

Dispatch scheduling

Education

High School Diploma or equivalent

Tools

Coins

Job description

Mesa Energy Systems, Inc. is hiring a Dispatcher/Administrative Coordinator to support service and maintenance accounts in the San Leandro area.

You will coordinate technicians and sales support to ensure timely project execution, while assisting the Branch Manager with general administrative tasks. The role requires strong customer service experience, basic MS Word/Excel skills, and willingness to handle phone/radio overflow.