HVAC Service Dispatch Coordinator

Tasha Fuels & Propane; Massachusetts; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and dental

401(k) with company match

Paid time off and holidays

Job summary

Tasha Fuels & Propane in Massachusetts is seeking a Service Department Coordinator to streamline daily service operations. You will manage scheduling, dispatching, and communication among customers and technicians while ensuring high service quality.

The ideal candidate should have experience in HVAC or similar fields and demonstrate strong organizational and communication skills. This full-time in-office role offers competitive salary and comprehensive benefits.

Qualifications

• Previous experience in the energy industry, HVAC, or service dispatching preferred.
• Familiarity with oil burner systems, propane systems, or HVAC equipment is strongly preferred.
• Strong communication skills and ability to remain professional under stress.

Responsibilities

• Schedule and dispatch service technicians for daily service calls.
• Serve as a primary point of contact for customers via phone and email.
• Coordinate parts ordering and ensure technicians have the materials they need.

Skills

Communication skills

Organizational abilities

Multitasking

Tools

Scheduling software

CRM systems

Microsoft Office

Job description

Tasha Fuels & Propane in Massachusetts is seeking a Service Department Coordinator to streamline daily service operations. You will manage scheduling, dispatching, and communication among customers and technicians while ensuring high service quality.

The ideal candidate should have experience in HVAC or similar fields and demonstrate strong organizational and communication skills. This full-time in-office role offers competitive salary and comprehensive benefits.