HVAC Service Dispatch Coordinator

Lochridge-Priest Inc; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental Vision, and Life Insu

Paid Time Off

401K with Company Match

Job summary

Lochridge-Priest, Inc., a family-owned Texas company, seeks a dispatcher to coordinate technicians across multiple service calls in the Austin area. You will communicate with customers, prioritize emergencies, and manage work orders to keep jobs moving.

Join a team of over 400 dedicated people and enjoy benefits like medical, dental, vision, and life insurance, Paid Time Off, and a 401(k) with company match. On-call weekend rotation may be required.

Qualifications

• 3–4+ years in dispatching or logistics in HVAC/mechanical industries.
• Ability to coordinate with field techs, managers, and operations.
• Strong communication and problem-solving skills required.

Responsibilities

• Dispatch and schedule technicians across multiple service calls.
• Communicate with customers — updates, ETAs, and problem-solving.
• Prioritize emergency vs. routine service calls and keep work orders moving.

Skills

Dispatching

Logistics

HVAC / plumbing / mechanical industry

Multitasking

Problem solving

Communication

Tech-savvy

Fast-paced environment

Job description

Lochridge-Priest, Inc., a family-owned Texas company, seeks a dispatcher to coordinate technicians across multiple service calls in the Austin area. You will communicate with customers, prioritize emergencies, and manage work orders to keep jobs moving.

Join a team of over 400 dedicated people and enjoy benefits like medical, dental, vision, and life insurance, Paid Time Off, and a 401(k) with company match. On-call weekend rotation may be required.