Customer Service & Dispatch Specialist (HVAC/Plumbing)

WizeHire, Inc; Austin (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Signing bonus

Job summary

Air Runs is seeking a motivated Customer Service Representative and Dispatcher to join our Austin team. You will serve as the primary contact for customer requests and act as the communication link between customers, field technicians, and management.

Prior HVAC or plumbing dispatching experience helps you excel in our fast-paced environment. The role emphasizes coordinating schedules, delivering excellent service, and maintaining strong customer relationships in a local, community-focused

Qualifications

• HVAC and/or plumbing dispatching experience preferred.
• Fast-paced, customer-focused environment experience required.

Responsibilities

• Be the first point of contact for customer requests and inquiries.
• Coordinate communications between customers, field technicians, and management.

Job description

Air Runs is seeking a motivated Customer Service Representative and Dispatcher to join our Austin team. You will serve as the primary contact for customer requests and act as the communication link between customers, field technicians, and management.

Prior HVAC or plumbing dispatching experience helps you excel in our fast-paced environment. The role emphasizes coordinating schedules, delivering excellent service, and maintaining strong customer relationships in a local, community-focused